期刊信息

  • 刊名: 河北师范大学学报(教育科学版)Journal of Hebei Normal University (Educational Science Edition)
  • 主办: 河北师范大学
  • ISSN: 1009-413X
  • CN: 13-1286/G

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美国研究型大学慕课商业模式的现状反思——基于加州大学欧文分校慕课教学人员的集体访谈

收稿日期: 2019-09-21 PDF 下载 (181)
  • 作者单位: 南通大学 教育科学学院, 江苏 南通 226019
  • 起止页码: 75 - 83
  •        DOI: 10.13763/j.cnki.jhebnu.ese.2020.01.011

Reflection on Present Situation of MOOC's Business Model in American Research Universities——Based on a Group Interview with MOOC faculty at UCI

摘要/Abstract

摘要:

作为全球慕课运动的急先锋,以加州大学欧文分校为代表的美国研究型大学秉持可持续发展理念,创建了一系列成功的慕课商业模式,实现收支平衡或基本的盈利。不过,美国研究型大学的慕课商业模式仍然面临许多现实困难,亟待有效的解决方案。为此,尝试运用集体访谈来对加州大学欧文分校慕课商业模式进行研究,全面揭示存在的问题。具体而言,主要包括:核心资源的管理有待改进;关键活动的效果面临质疑;客户关系的深化成效有限;收入来源的拓展遭受阻碍;渠道通路的提升存在不确定性;价值主张的彰显尚需明确;客户细分的平衡非常有限;成本结构的优化尚需努力;重要伙伴的关注亟待加强。面对严峻的市场环境,可以尝试构建基于慕课的三层商业模式画布,推进慕课的可持续发展。

Abstract:

As a pioneer of the global MOOC campaign, a few American research universities, represented by the University of California at Irvine (UCI), upholding the concept of sustainable development, created a series of successful MOOC business models, that have achieved the balance of payments or preliminary profits. However, as a new thing, these business models still face many practical difficulties that need effective solutions. Therefore, this paper attempts to study the business model of UCI MOOC through a group interview with its faculty and reveals the existing problems. Specifically, the following are discussed:the management of key resources needs to be improved; the effect of key activities is questioned; the deepening of the connection with customers is less effective; the expansion of income sources is hindered; there is uncertainty in the promotion of channels; value proposition needs to be clarified; the customer segmentation is less balanced; cost structure needs to be optimized; the important partners need urgent and further attention. Facing severe market environment, we can try to build a three-tier MOOC business model canvas to promote the sustainable development of massive open online courses.

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